Last updated: March 21, 2026
1. Introduction
Eddy Learning ("Eddy", "we", "us", or "our") is committed to protecting the privacy of all users, especially children under 13. This Privacy Policy explains how we collect, use, and safeguard information when you use the Eddy desktop application and our website.
2. Information We Collect
2.1 Information You Provide
- Account information: Name, email address, and role (student, teacher, parent, administrator) when creating an account.
- Payment information: Processed securely through Stripe. We do not store credit card numbers on our servers.
- Educational content: Courses, assignments, grades, and learning progress entered by teachers and students.
2.2 Information Collected Automatically
- Usage data: Features used, session duration, and error reports to improve the application.
- Device information: Operating system version and application version for compatibility purposes.
2.3 Information We Do NOT Collect
- We do not serve advertisements or collect data for advertising purposes.
- We do not track browsing behavior across other websites or applications.
- We do not sell, rent, or share personal information with third parties for marketing.
3. Local-First Data Storage
Eddy is a desktop application that stores student data locally on your computer by default. Learning progress, AI conversation history, and educational content remain on your device unless you explicitly choose to sync or back up data.
4. Children's Privacy (COPPA)
We comply with the Children's Online Privacy Protection Act (COPPA). See our COPPA Compliance page for full details. Key points:
- We do not collect personal information from children under 13 without verifiable parental consent.
- Parents and teachers can review and delete children's data at any time.
- Children's data is never used for advertising or shared with third parties.
5. How We Use Information
- To provide and improve the Eddy learning platform
- To process subscriptions and payments via Stripe
- To send service-related communications (account confirmations, license keys)
- To respond to support requests
- To generate anonymized, aggregated usage statistics for product improvement
6. Data Security
We implement industry-standard security measures including:
- Encryption of data in transit (TLS/SSL)
- Local data encryption on device
- AI content moderation filters on all interactions
- Regular security reviews and updates
7. Data Retention and Deletion
Account data is retained as long as your account is active. You may request deletion of your account and all associated data at any time by contacting us. Upon deletion, all personal data is permanently removed within 30 days.
8. Third-Party Services
We use the following third-party services:
- Stripe: Payment processing. Subject to Stripe's Privacy Policy.
- Google Fonts: Typography delivery. No personal data is collected.
9. Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Delete your account and all associated data
- Withdraw consent for data processing
- Export your data in a portable format
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes via email or in-app notification. Continued use of Eddy after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: contact@cbullsoftware.click
Company: Charging Bull Software
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